FAQ
FAQ
Troubleshooting
Check this section if you have issues with CRYPTO-BOX detection (Information for MARX customers and end-users)
CRYPTO-BOX SC / XS / Versa
Questions about installation, compatibility and product features of the CRYPTO-BOX USB variants.
CRYPTO-BOX Memory
Questions about product features and compatibility of the CRYPTO-BOX Memory.
CRYPTO-BOX Parallel / Serial
Questions about installation, compatiblity and product features of the CRYPTO-BOX Parallel and Serial.
Professional Protection Kit
Common questions about the Smarx OS Professional Protection Kit and its features
AutoCrypt - Automatic Software Protection
Common questions about the automatic software protection system of the CRYPTO-BOX
Implementation with API
Questions about the CRYPTO-BOX implementation via API into the source code.
Network Support / Network License Control (LCS)
Questions about the network integration and support of the CRYPTO-BOX system
Remote Update Management System (RUMS)
Questions about updating the CRYPTO-BOX remotely on the end-user side with the Remote Update Management System (RUMS)
Cloud Security (WEB API)
Questions about the CRYPTO-BOX integration in web applications with Cloud Security (WEB API)
Website / Online-Shop / MyMARX Account
Common questions about the MARX website, the online shop and the MyMARX user system
Popular Questions
When I plug the CRYPTO-BOX into the USB port, the device is not recognized. Why does the red LED light on the dongle not light up?I have an older CRYPTO-BOX version with a 25pin LPT (Parallel Port) connector. But the device is not recognized under my new computer/new Windows version.
My application is written in C#.NET. How can I protect my .NET code from decompilation?
I have issues with the CRYPTO-BOX detection. How can I find out what goes wrong?
I want to use the CRYPTO-BOX SC/XS or Versa under Windows 32/64Bit. But when I plug the CRYPTO-BOX into the USB port, Windows does not find the drivers.
Is the CRYPTO-BOX Evaluation Kit for free?