MyMARX: the fastest and easiest way for warranty replacements

The CRYPTO-BOX® with its unique and robust metal case provides reliable and maintenance free software protection. However, if any hardware problem should occur, you and your customers will benefit from 3 years of hardware warranty beginning at the date of purchase from your MARX distributor.

For the fastest and easiest way to manage warranty claims go to our web page. Just login with your existing MyMARX account or create a new one. Then open a new warranty case, complete the form, and send the hardware back to us together with a copy of the delivery slip.

Also check our FAQ area for answers to common questions, or consider remote testing of the hardware with the MARX Analyzer. We are happy to answer your questions about the CRYPTO-BOX.

If you need technical support, please use the support ticket system in your MyMARX account. For more details about available support options please visit the support options page. New customers receive 3 months of technical support and software updates for free.

Important:
If you have a valid support option, but it is not reflected in your account, please contact us.